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  1. Aternos | Help Center
  2. Troubleshooting

Troubleshooting

Find solutions to common issues and server error messages here.

General

  • Check the server log
  • Fix server starting problems
  • Deprecated software versions
  • Server was stopped because the log file is too large

Connect

  • Connect to your server
  • Invalid Session / Invalid Token / Failed to verify username
  • TLauncher (Minecraft: Java Edition)
  • Unable to connect to world (Minecraft: Bedrock Edition)
  • Allow cracked players to join (Minecraft: Java Edition)

Lags

  • Lags
  • Server lags
  • Identify server performance issues using spark (Minecraft: Java Edition)
  • Collect diagnostic information about your server connection

About

Here, you'll find support for your Aternos server, including tutorials and direct assistance from our team.

Quick Links

  • Aternos website
  • Video tutorials
  • Status page
  • Contact support

Resources

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  • Privacy
  • Imprint

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